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FAQ

 


How can I make an appointment?

Eastwood Psychology is based in Adelade South Australia Australia.  In -office appointments are only available at Eastwood in South Australia.  The practice has a 24 hour, 7 day a week telephone number.  Appointments can be made via this service. The phone is answered by staff who are located in Adelaide and will assist you with an appointment as soon as it is possible.

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What if I need help now & I am not a current client of Eastwood Psychology?

If you live in South Australia  you can ring LIFE LINE 24 hours a day and they can assist you immediately.

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What are your fees?

Indivdual therapy is $160.00  per  consultation.

Health care card holders who are also unemployed with a Mental Health Care Plan from their G.P. are bulk billed.  Health care card holders who are employed and/or have other income sources may be asked to pay the gap, or part of the gap.  This is determined individually  by negotiation.

Couple therapy is $165.00 per consultation  Family therapy is $170.00 per consultation.

Carreer counselling is also $160.00 per hour, but please note career counselling cannot be claimed on Medicare or your Private health fund.

 A vocational assessment involves about three visits to the office and the time spent may vary from client to client so you will need to enquire directly to Donna Riseley to find out what this may cost. You can do this via an email or by a direct phone enquiry but do ask to speak directly to Donna While she may not be able to take your call immediately as she may be consulting, Donna will call you back as soon as possible. Vocational assessments also cannot be claimed from Medicare or your private Health Fund

 

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Where are you located?

Maps showing the locationof the office is located here.

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What hours are you open?

Infromation about office hours is available here.

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Do I need to bring anything with me for an appointment?

Yes if you are expecting to claim from Medicare you will need to make sure that you have a referal which is called a Mental health Care Plan from your G.P.  Sometimes, the doctor will give this to you to bring with you to the appointment.  Sometimes, the doctor will forward this to this office separately  If you are going to claim from your private health fund you do not need a referal but you may have a letter from the doctor which is helpful to bring, but it is not essential in this case.

If you are coming in for career counselling or for a vocational assessment you do not need a referral, although if you have one this can be useful, but it is not essential

Please note that you cannot claim career counselling or a vocational assessment from Medicare or from your Private health fund.

If you are at all unsure about all of this, please do not hesitate to contact Donna Riseley directly via email or the phone.

 

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Can I claim psychology services on my private health fund?

Yes , all clinicial psychology services can be, provided you have the appropriate extras cover.  It is always sensible to check with your own fund to find out if you are covered and, as each fund rebates a different amount, how much your rebate will be.

Hicaps is available at the office so provided you bring your Private Health Fund card with you you can swipe it here on the spot and get your rebate immedaitely!!!

Please note, however, career counselling and vocational assessments cannot be claimed on Private health funds.

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Can I claim psychology services on Medicare?

Since November 1 2006, rebates from Medicare for very specific purposes have been made available. Donna Riseley is a registered Medicare Specialist provider of Clinical Psychology.

Psychology services under Medicare can be provided to people with "an assessed mental disorder" that is being managed by a GP under a GP Mental Health Care Plan or a psychiatrist assessment and management plan, or on direct referral from a psychiatrist or a paediatrician (for treatment of a child) That is to say you need to have a specific referral from your G.P. to claim from Medicare.
 
12 individual sessions per client per calendar year  are available,  provided you have a Doctor's referral ( An additional referral is required after the initial six sessions. ) Clients are also be eligible for up to 12 group session services, where appropriate, in a calendar year.
 
The rebate for an individual session is curently $117.65 leaving a gap of $42.35
 
You can claim your Medicare rebate at our Office using our online facilities. Please bring your current Medicare Card or Number to access this facility. You will need also a Debit card that is attached to either a cheque or savings account.
 
Clients who have a Health Care card, are unemployed and a Mental Health Care Plan referral from their GP can be bulk billed.  Clients who have a Health care card and who are employed or have other income sources may be asked to pay the full gap or part of the gap depending on their circumstances. This is negotiated individually.
 
Please note you cannot claim career counselling or vocational assessments from Medicare

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