FAQ
- How can I make an appointment?
- What if I need help now & I am not a current client of Eastwood Psychology?
- What are your fees?
- Where are you located?
- What hours are you open?
- Do I need to bring anything with me for an appointment?
- Can I claim psychology services on my private health fund?
- Can I claim psychology services on Medicare?
How can I make an appointment?
Eastwood Psychology is based in Adelade South Australia Australia. In -office appointments are only available at Eastwood in South Australia. The practice has a 24 hour, 7 day a week telephone number. Appointments can be made via this service. The phone is answered by staff who are located in Adelaide and will assist you with an appointment as soon as it is possible.
What if I need help now & I am not a current client of Eastwood Psychology?
If you live in South Australia you can ring LIFE LINE 24 hours a day and they can assist you immediately.
What are your fees?
Indivdual therapy is $160.00 per consultation.
Health care card holders who are also unemployed with a Mental Health Care Plan from their G.P. are bulk billed. Health care card holders who are employed and/or have other income sources may be asked to pay the gap, or part of the gap. This is determined individually by negotiation.
Couple therapy is $165.00 per consultation Family therapy is $170.00 per consultation.
Carreer counselling is also $160.00 per hour, but please note career counselling cannot be claimed on Medicare or your Private health fund.
A vocational assessment involves about three visits to the office and the time spent may vary from client to client so you will need to enquire directly to Donna Riseley to find out what this may cost. You can do this via an email or by a direct phone enquiry but do ask to speak directly to Donna While she may not be able to take your call immediately as she may be consulting, Donna will call you back as soon as possible. Vocational assessments also cannot be claimed from Medicare or your private Health Fund
Do I need to bring anything with me for an appointment?
Yes if you are expecting to claim from Medicare you will need to make sure that you have a referal which is called a Mental health Care Plan from your G.P. Sometimes, the doctor will give this to you to bring with you to the appointment. Sometimes, the doctor will forward this to this office separately If you are going to claim from your private health fund you do not need a referal but you may have a letter from the doctor which is helpful to bring, but it is not essential in this case.
If you are coming in for career counselling or for a vocational assessment you do not need a referral, although if you have one this can be useful, but it is not essential
Please note that you cannot claim career counselling or a vocational assessment from Medicare or from your Private health fund.
If you are at all unsure about all of this, please do not hesitate to contact Donna Riseley directly via email or the phone.
Can I claim psychology services on my private health fund?
Yes , all clinicial psychology services can be, provided you have the appropriate extras cover. It is always sensible to check with your own fund to find out if you are covered and, as each fund rebates a different amount, how much your rebate will be.
Hicaps is available at the office so provided you bring your Private Health Fund card with you you can swipe it here on the spot and get your rebate immedaitely!!!
Please note, however, career counselling and vocational assessments cannot be claimed on Private health funds.
Can I claim psychology services on Medicare?
Since November 1 2006, rebates from Medicare for very specific purposes have been made available. Donna Riseley is a registered Medicare Specialist provider of Clinical Psychology.
